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Auto Care USA - Briar Forest
- Auto Repair
- Houston, TX
About this business
Since 1988, Auto Care USA has been a trusted name in automotive services across Houston, Spring, Rosenberg, and Katy. With a commitment to honesty, integrity, and precision, we provide transparent procedures, ensuring our customers understand every aspect of their vehicle repairs. Our ASE-certified technicians, alongside our BBB accreditation and AAA program certification, guarantee quality service. We cater to all vehicle types, including classics and vintage models, offering scheduled maintenance and extensive repairs. Wit... read more
Location details
13424 Briar Forest Dr, Houston, TX, 77077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Staff is rude and incompetent. Several lights on my dash came on. We took it here to get a diagnosis and see what the issue was. They started with the most expensive option to figure it out, lights went off for a day, then came back on. We took it back 2 more times and they just shrugged it off like they tried everything. After spending almost $3,000 we had to take it to another shop because we felt this place wasn’t doing a good job and sure enough the fuel pump needed to be replaced. As an auto shop I don’t understand how ... read more
I went in to get a state inspection yesterday on 7/26/2023. It didn’t take that long but once I got back to my car my handle on the driver side was slightly sticking out. I had to force it back in. That has NEVER happened. Now when I am attempting to unlock my car door my handle sticks out at times, which is an eye sore & also an inconvenience to me. Arjan Rexho inspected my car, I’m not sure if it was him who caused this issue but I hope you be a little more gentle with door handles moving forward.
Team at Auto Care USA - Briar Forest is rude (especially Daniel) and incompetent. I brought my BMW to them for a state inspection, they said it had some issue with emissions/ vapor detection system in the engine and charged me $1,100 for fixing it, I brought the car home and noticed that the ride back home was rough, I took it back, they said the rear shock had turned bad (never had any issue with them earlier), and asked for additional $800 to fix them, I am 100% sure it happened because they left the car on jack for a long... read more
From start to finish, Doug’s customer service was excellent and unwavering!
I found a good auto repair shop in my area. I've brought my Audi and Range Rover here for maintenance and repair on brakes, alternator, etc., and they were quick and reasonably priced. The manager and mechanics/technicians were excellent and knowledgeable. Recommended.
Frequently asked questions about Auto Care USA - Briar Forest
How is Auto Care USA - Briar Forest rated?
Auto Care USA - Briar Forest has a 4.8 star rating with 143 reviews.
When is Auto Care USA - Briar Forest open?
Auto Care USA - Briar Forest is closed now. It will open tomorrow at 8:00 a.m.